Support

Need help with AccessGuard? We’re here for you. Here’s how to get the support you need.

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Check the Documentation First

Most questions are answered in our documentation. Start there for guides on installation, configuration, scanning, and fixing issues.

Email Support

Licensed users can reach our support team by email. We aim to respond within one business day (priority support customers typically hear back within a few hours).

Email: support@accessguard.io

When contacting support, please include:

• Your license key
• WordPress version and PHP version
• A description of the issue or question
• Screenshots if applicable

Response Times

Bug Reports & Feature Requests

Found a bug or have an idea for a feature? We’d love to hear from you. Send us an email or, if AccessGuard is open source, open an issue on our GitHub repository.